Make sure to create a restore point just in case something goes wrong. Mouse and Keyboard Not Working in Windows 10 Option 2: Run the Hardware and Devices troubleshooter.Method 1: Enable Legacy USB Support in BIOS.Mouse and Keyboard Not Working in Windows 10.If you use a Wireless Mouse, try resetting it.Make sure there’s no dirt blocking USB Ports.Try to check your USB Device on another PC in order verify if it’s working or not.Make sure the cable connecting USB Ports aren’t damaged.Check if other USB devices are working or not.Try using a different USB Port and see if it works.Unplug your USB Mouse and then again plug it back after few minutes. Unplug all USB attachments and restart your PC then again plug in your mouse and keyboard.So without wasting any time let’s see how to actually Fix Mouse and keyboard not working in Windows 10 with the help of below-listed troubleshooting guide.īefore moving forward please try to check your hardware: Now the issue can be caused because of number things including the above-listed reasons for example hardware issues, Windows turning off system USB ports, Fast Startup issue etc. But it’s also possible that some 3rd party software or driver is conflicting with mouse and keyboard drivers which might be causing the issue. So the mouse and keyboard drivers might have become corrupted, outdated or incompatible with your Windows. Sometimes the mouse and keyboard work in Safe Mode but sometimes it doesn’t so you have to manually check that, but if the keyboard and mouse work then it’s possibly a driver problem. It doesn’t matter if you use a USB or PS/2 mouse or keyboard as both of them will be stuck on the welcome screen and you won’t be able to restart your PC, you need to manually power off by holding the power button. The problem also occurs if you have recently updated to Windows 10 as the old drivers sometimes become incompatible with the new version of Windows. Fix Mouse and keyboard not working in Windows 10: Whenever you start your computer the keyboard and mouse stop working at the welcome screen and you don’t know what to do in this situation then don’t worry we will troubleshoot this issue shortly.
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